In 2023, Videocraft acquired Digistor, and since then, the combined resources and close collaboration of both entities has delivered an enhanced solutions offering and a higher level of service and support for customers.
Videocraft and Digistor combined solutions offering
Digistor recently began trading under the Videocraft Pro trading name. Same people. Same expertise. Same high-level service and support. The new name defines a brand that reflects the integration with the Videocraft Group combined with the recognition of the professional workflow integration expertise of the Digistor team.
Customer FAQ
To help you understand the change, here are some frequently asked questions and their answers.
- What is the structure of the Videocraft Pro entity?
"Videocraft Pro" is a trading name of Digistor Pty Ltd. This means that the ABN is the same as Digistor's so there is no need to update the ABN associated with any financial or other documents related to doing business with Digistor in the past. - Is Videocraft Pro same as Videocraft?
No. Videocraft is still the same company specialising in production equipment sales and rental. Videocraft Pro is a new entity which specialises in post-production and integrated workflow solutions, and was formed from Digistor staff and expertise combined with some the staff from Videocraft that had the same specialisation. - I already work with Videocraft. Should I have seperate account with Videocraft Pro?
Yes. If you had an existing account with Digistor, the only things that have changed are the trading name and ABN. Purchases from Videocraft Pro are from a different business entity to Videocraft and invoices, statements, etc. for Videocraft Pro will reflect the business transactions with Videocraft Pro only.
- What name and logo should I expect to see used on quotations, invoices, and other documents from Videocraft Pro now it has changed over from Digistor?
All quotes, invoices and other documents will now use the Videocraft Pro name and logo. You will no longer see Digistor referred to. - Have the banking details for Videocraft Pro changed from the Digistor banking details?
No. The banking details are the same. - Have you moved office?
Yes. We relocated in late 2025 to new office around the corner from the old office. The new address is 20/39 Herbert Street, St Leonards, NSW, 2065. You can see full contact details on our Contact Us page. - Will i get the same technical support I received from Digistor?
- What happens to my Digistor support contracts?
- Do you now have a broader product range e.g. Can I buy cameras from Videocraft Pro now?
- Do you have an online store?
- Do you still provide training?